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Delete your Okkana account or data

Delete the whole account, or only the data in it and keep the account.

Last updated October 14, 2026

Delete account

Closes the account and deletes everything in it. You're signed out on every device.

Deleted

  • Your name, email address and sign-in
  • Bots, Signals, operations and backtests
  • Webhook, API keys and the devices that receive push notifications

Delete data

Deletes what you created and keeps the account, so you can still log in and start over.

Deleted

  • Bots, Signals, operations and backtests
  • Webhook and API keys

Kept

  • Your name, email address and sign-in
  • The devices that receive push notifications

How to delete

  1. 1.Log in to Okkana with the account.
  2. 2.Choose Delete account or Delete data.
  3. 3.Confirm. The deletion starts at once.

In the Okkana app for Android and iOS: Profile, then Delete account.

If you can't log in, email [email protected] from the account's address. We reply within 15 days.

What we keep and for how long

  • Deleted data leaves the app at once and our database within 24 hours.
  • Server logs, which can include your IP address and the requests you made, are kept for up to 14 days.
  • Records of webhook and push deliveries (time and result, without the Signal) are kept for up to 14 days.
  • We keep data longer only when the law requires it or to resolve a dispute.
  • Your theme, language and lesson progress are stored in your browser, not on our servers. Clearing the site's data in the browser removes them.